When L. Coates (LC) entered Goodwill Industries’ Justice Reinvestment Initiative (JRI) program, she was serving a 24-month sentence for possession of a Schedule II substance with intent to distribute. Facing challenges with addiction and diminished confidence, LC remained determined to rebuild her life and pursue a more stable future.

While incarcerated, LC took an important first step by participating in release employment at Ouachita Contract Manufacturing as an order filler. Her performance was described by leadership as “well above par,” reinforcing her confidence and demonstrating her potential to succeed beyond incarceration.

Upon release, LC immediately reconnected with her Career Navigator and began taking proactive steps toward stability. Without reliable transportation, she walked to a local library to begin her job search and develop an individual career plan. Through career exploration, she identified a long-term goal of becoming a peer support specialist and connected with training opportunities through The Extra Mile Region IV. Recognizing the need to first obtain her high school equivalency diploma, she began working toward that milestone while actively seeking employment.

After applying to several positions within walking distance, LC secured employment as a Shift Manager at Little Caesars, conveniently located along a local bus route. Goodwill and JRI provided essential items, including a Walmart gift card, uniform pants and non-slip shoes to support her transition into the workforce. Despite initial transportation challenges, LC demonstrated remarkable commitment, walking 25 minutes to her first shift. Additional support was then provided through a 30-day bus pass, ensuring reliable transportation to maintain employment.

Earning $11.00 per hour working full-time, LC began receiving employment incentive payments through the program. With guidance from her Career Navigator, she made a strategic financial decision to prioritize saving for a vehicle rather than immediately moving into independent housing. This decision proved pivotal, significantly increasing her long-term employment stability and access to broader job opportunities. Through consistent work and disciplined saving, LC successfully purchased a vehicle and secured insurance, eliminating a major barrier to economic mobility.

LC has since maintained steady employment, earned both her initial and three-month employment incentive payments, and is on track to receive her six-month incentive. With reliable transportation and stable income, she has re-engaged in her educational goals. On November 10, 2025, LC enrolled at Baton Rouge Community College to pursue certification as a peer support specialist.

Today, LC’s progress reflects more than personal achievement. It represents measurable community impact. Her transition to stable, full-time employment reduces reliance on public assistance and lowers the likelihood of recidivism, decreasing costs to the criminal justice system. By contributing to the local economy and working toward a career in peer support, LC is positioned to uplift not only herself but others on similar journeys, creating a ripple effect of positive change.

LC’s story is one of resilience, determination, and the power of coordinated support services. Her journey demonstrates how targeted interventions can remove barriers, foster self-sufficiency, and generate economic and social benefits for individuals and communities alike.

Success stories like LC’s are only possible through the generosity of our donors. Make a gift to Goodwill today.