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This position is responsible for identifying, evaluating, and analyzing risks inherent to the operations of the agency. Incumbent will formulate, implement, administer, and evaluate risk management strategies to efficiently and cost-effectively manage those risks. Incumbent must remain informed of the dynamic changes that occur within the agency and make the best risk mitigation method decisions based on the changes. To participate in forums, risk management educational programs and other educational opportunities to stay abreast of emerging issues affecting risks to the agency. Must be able to enhance and support productivity of employees by administering an effective safety program to include development, implementation and management strategies that maintain profits and productivity. This position conducts fire and disaster drills in accordance with Federal, State and local regulations and is responsible for mandatory staff orientation and education that meets OSHA requirements.
- To develop and implement the organization’s risk management program in a manner that fulfills the mission.
- To develop, implement and maintain regulatory safety compliance policies, programs and required training.
- To train employees in work site safety practices:
- Fire safety/fire suppression
- Emergency preparedness
- Hazardous communication
- Driver training
- Accident investigation techniques
- Slip and fall controls
- Electrical safety
- Materials handling/lifting
- Inspection techniques
- Blood-borne training/retraining
- To develop and implement systems, policies and procedures for the identification, collection and analysis of risk-related information. To maintain facilities’ OSHA records.
- To educate/train staff and employees as to the risk management program, and their respective responsibilities in carrying out the risk management program.
- To serve as Vice-Chair of the Safety Committee. To lead, facilitate, and advise departments in designing risk management programs within their own departments.
- To collect, evaluate, and maintains data concerning injury claims, worker’s compensation, and other risk-related data. To investigate and analyze root causes, patterns, or trends that could result incompensatory or sentinel events. To help to identify and implement corrective action where appropriate.
- To serve as the organization’s liaison to the organization’s insurance carriers.
- To assist in processing summonses and claims against the facility by working with legal counsel to coordinate the investigation, processing, and defense of claims against the organization.
- To provides a monthly summary on incidents, claims, and claim payments.
- To maintain a complete, up-to-date record of all safety inspections, trainings, etc.
- To assist in administering the company drug-testing program. To notify employees randomly chosen for drug screenings. To maintain a confidential file on drug screen collections and results.
- To promote safety awareness through the implementation of motivational and incentive programs.
- To perform safety and hazard analysis of industrial accident causes and hazards for use by company personnel. To coordinate accident, illness, and incident investigations. To coordinate the preparation of material and evidence for organization’s use in hearings, lawsuits, and insurance investigations.
- To audit all departments and facilities locations for compliance with safety issues and implement performance improvement plans.
- To inspect facilities to detect existing or potential health and safety hazards. To determine corrective or preventative measures where indicated and follows up to ensure measures have been implemented. To ensure equipment is properly maintained and inspected regularly.
- To coordinate general liability and Workers’ Compensation program, including working with operational departments to establish a modified duty program to reduce employee lost time.
- To coordinate worker’s comp and automobile insurance claims.
- To gather information from Facilities Services or other departments to complete the FEMA or other reports after an emergency.
- Maintain Disaster Emergency Disaster Plan, communicate annually and implement as necessary.
- To ensure emergency contact lists are current.
- To complete other work-related duties and assignments as assigned.
Skills and Abilities:
- Must be able to interact cordially and productively with a variety of people.
- Must be able to market Goodwill and explain the mission to the general public.
- Must establish and maintain effective working relationships with, and among, all personnel.
- Must be able to read, write and communicate clearly in English.
- Must be able to work occasionally long or extended hour, including weekends.
- Must have working knowledge of MS Office.
- Must maintain the confidentiality of all information housed in the department.
- Must be insurable through the Company’s automotive liability carrier.
- Must be able to function in a hectic work environment with occasional periods of high stress.
- Bachelor’s degree in public or business administration, accounting, finance, risk management, insurance or a closely related field is also required.
- Five (5) or more years of professional experience in the administration of a full-service risk management program, including at least two (2) years in a management or supervisory capacity.
- Minimum of three years’ experience in one or more of the following fields: risk management, quality improvement, business administration, legal support or insurance claims investigation, and settlement or safety.
- Expertise in the areas of general liability, property and liability claims management, and workers’ compensation administration, all within a comprehensive, large-scale program is required for this role.
- Extensive experience in risk management and loss prevention.
- Professional certifications: Certified Risk Manager (CRM), Financial Risk Manager (FRM), and Professional Risk Manager (PRM) are also highly desirable.