Title Production Supervisor (Please specify store location)
Location North Shore Area
Job Information


To oversee and drive the day-to-day donation and production operations of the store to meet or exceed budget while in compliance with company standards, policies and procedures. Responsible for converting donations into revenue while maintaining a safe, clean, and organized working environment.

  1. To effectively supervise production employees so that daily production goals are met.
  2. To effectively supervise donation attendants so that all donors receive proper attention.
  3. To ensure donations are processed in such a way to maximize sales and minimize waste.
  4. To monitor waste output and ensure salable merchandise is not discarded.
  5. To conduct quality checks on merchandise before it is placed on the sales floor.
  6. To monitor the loading and unloading of trucks.
  7. To monitor back room supply levels and assist with ordering supplies when needed.
  8. To ensure proper rotation of store merchandise.
  9. To ensure all donations are processed expediently from the donation door to the sales floor.
  10. To maintain safe and appropriate conditions in the shopping and back room areas.
  11. To keep the store clean and hazard free including cleaning the restrooms.
  12. To observe and ensure compliance with personnel and safety policies and procedures.
  13. To be able to perform the job duties of Level I and Level II employees.
  14. To use cash register to total sales, accept payment, authorize voids, returns, exchanges and credits for merchandise when required.


High school diploma or general education degree (GED); with a minimum of 6 months of supervisory experience. Supervisory experience and/or training experience preferred; or equivalent combination of education and experience.

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