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Donor Satisfaction Survey

Please rate the following

Convenience of location
Convenience of hours of operation
Greeting upon arrival
Helpfulness of attendant
Staff friendliness
Overall donation experience

Tell us about the following

Were you offered a donation receipt?
Were you thanked for supporting Goodwill’s mission?
Would you come back to donate to Goodwill?
Would you recommend Goodwill to your family and friends?
How often do you donate to Goodwill?
How far do you travel to make a donation?
When you donate to Goodwill...

When deciding to donate, what's important to you?

Know someone receiving Goodwill's services
Donating is a family tradition
Convenience of the donation center
Strongly believing in Goodwill's mission
Helpfulness of donation attendants
Tax receipts are available
Operating hours are convenient

Which donation site did you visit?

Select your donation location

And lastly..

How did you hear about us?

Any additional comments?

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